## PERSONAL DATA PRIVACY COMPLAINT FORM

## Source details

**Canonical URL:** [PERSONAL DATA PRIVACY COMPLAINT FORM](https://www.imf.org/-/media/files/about/privacy-notice/complaint-form.pdf)

## Other formats

- [Markdown version](/-/media/files/about/privacy-notice/complaint-form.pdf.md)
- [Structured JSON version](/-/media/files/about/privacy-notice/complaint-form.pdf.json)

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### Purpose and scope
- The IMF Data Privacy Office receives complaints from individuals who believe that processing of their personal data by the IMF violated their rights mentioned in the Privacy Notice or any of the terms of the Privacy Notice.
- Complaints must be submitted in English.
- The IMF Data Privacy Office uses the information provided in the form for handling the complaint and may request additional supporting documents or clarifications.

### Submission channels and contact details
- Email: IMFDataPrivacy@IMF.org
- Mail or hand delivery:
  - International Monetary Fund
  - Attention: Data Privacy Office
  - 700 19th Street, N.W.
  - Washington, DC 20431
  - United States of America

### Form version
- Document shows: Version 2- 03/20262
- Document also shows: Version 2- 03/20263

### Complainant details required (all applicable fields mandatory)
- Full Name
- Email address
- Mailing address (this field is mandatory if you are submitting the form via mail or hand delivery)
- Telephone Number (include country code, e.g., +30 210 123456)
- Nature of relationship or affiliation with the IMF (select from options)
  - ☐Former IMF Employee
  - ☐Job Applicant
  - ☐Event Attendee
  - ☐Other (please specify)

### Authorized representative details (if complaint is submitted by an authorized representative)
- Full Name
- Company, if applicable
- Email address
- Telephone Number (include country code, e.g., +30 210 1234567)
- Capacity in which you are acting on behalf of the complainant (e.g., parent, guardian, lawyer)
- If complaint is submitted by an authorized representative, the representative must also provide the specified details.

### Complaint content and specific information requested
- Explanation of the Complaint: Provide details and be as specific as possible.
- What right(s) do you believe have been violated? (select)
  - ☐Right to Access
  - ☐Right to Rectification
  - ☐Right to Objection
  - ☐No violation of my rights took place
- If any of the three rights above are selected, provide:
  - The reasons why you consider that the IMF violated your rights.
  - All relevant evidence, where possible.
- Do you believe the IMF violated any terms of its Privacy Notice?
  - ☐No
  - ☐Yes
- If ‘Yes’, provide:
  - The reasons why you consider that the IMF has failed to process your personal data in accordance with its Privacy Notice.
  - All relevant evidence, where possible.
- When did you become aware of the alleged violation? Please Input Date (Month/Day/Year) .....................................................

### Procedural steps and time considerations (Explanatory Notes)
- The complaint process comprises three phases:

  Phase 1: Submit complaint form to the IMF Data Privacy Office
  - Provide your details and details of your authorized representative, if applicable.
  - State your complaint.
  - Time consideration: You will need to submit your complaint within 120 calendar days of the date you become aware of the Data Privacy Office’s decision regarding your Access Request, Rectification Request, or Objection, or the IMF’s failure to process your Personal Data according to the terms of the Privacy Notice, whichever is earlier.

  Phase 2: The IMF Data Privacy Office may ask for additional information to help process your complaint
  - The IMF Data Privacy Office may ask you or your authorized representative for supporting documents to verify your identity or authority of the authorized representative (if any).
  - The IMF Data Privacy Office may ask for clarification in cases where the complaint seems unclear or unspecific. Provide additional information requested to enable processing.

  Phase 3: Processing of complaint and response
  - The IMF Data Privacy Office will acknowledge receipt of your complaint and will respond in writing and in English to the complainant or its authorized representative (if any).
  - The IMF Data Privacy Office will decide on your complaint, as applicable, within 30 calendar days unless they notify you that they need an additional 30 days due to the complexity of your complaint or overall number of submissions that they are responding to.
  - The written decision of the Data Privacy Office will be sent by the same method used to make the submission to the Data Privacy Office.
  - The IMF Data Privacy Office may refuse complaints as outlined in the Privacy Notice stating the reasons.

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_Source: https://www.imf.org/-/media/files/about/privacy-notice/complaint-form.pdf_