Integrity Hotline

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The Integrity Hotline is a confidential and anonymous service available online or by phone to anyone, anywhere, at any time for reporting suspected misconduct involving IMF employees.
The service supports the IMF’s core values of integrity, respect, impartiality, honesty, inclusion, and excellence.

The Integrity Hotline is operated by NAVEX Global, an independent third-party service provider, via its EthicsPoint® secure web servers and telephone contact centers.
NAVEX Global relays reports to the IMF’s Office of Internal Investigations (OII) for review, follow-up, and possible investigation.
At the end of making a new report, report access information will be provided to check for any follow-up information and to communicate confidentially and anonymously with OII.

Make a New Report or Follow-up on a Report.
Phone: Dial +(1) 800.548.5384 (Toll-free within the United States, Guam, Puerto Rico, and Canada).
Availability: 24/7/365.
Online and phone methods provide the same security, confidentiality, and anonymity features and require the same information.

The Integrity Hotline is NOT equipped with caller ID, recorders, or other devices that can trace your phone number or electronic device.
When making a new report you can choose to identify yourself or remain anonymous, and no efforts will be made to identify you if you remain anonymous.
NAVEX Global will handle all information with strict confidentiality.

IMF employees who use the Integrity Hotline or otherwise report suspected misconduct in good faith will be fully protected against any form of retaliation.
Reports received through the Integrity Hotline are relayed to OII for review, follow-up, and possible investigation.
Use the report access information provided at the end of your report to check for any follow-up through the Integrity Hotline as well as to communicate confidentially and anonymously with OII.
Identifying yourself is optional; choosing anonymity may limit OII’s ability to thoroughly review, follow-up, and potentially investigate the report.

Harassment, including sexual harassment
Discrimination
Retaliation
Undisclosed conflicts of interest, including close personal relationships
Abuse of authority or favoritism
Disclosure of non-public or personal information
Misuse or misappropriation of IMF property and resources
Misrepresentation of information relating to entitlements and benefits
Failure to adhere to financial disclosure requirements
Accepting improper gifts
Prohibited or unauthorized public statements or publications
Prohibited or unauthorized political or other external activities
Domestic violence or family abuse
Failure to comply with legal obligations or a lawful court order (e.g., tax or family law obligations, laws applicable to the employment of a G-5 employee)

Who can use it: Anyone — all IMF staff members, contractual employees, and vendor personal, and members of the public.
Scope: The Integrity Hotline accepts reports concerning IMF staff members, contractual employees, vendor personnel, and Members of the Executive Board.
Reports concerning Board members will be referred to the Chair of the Ethics Committee of the Executive Board in accordance with the Code of Conduct for Members of the IMF Executive Board.

NAVEX Global employs communication specialists who speak more than 150 languages.
Phone reports: ask if a communication specialist in your language of choice is available.
Online reports: NAVEX Global will relay reports written in your language of choice to OII, which can arrange for translation alongside any follow-up communications.

An Oversight Committee has been established by the IMF to support and oversee the operations of the Integrity Hotline.
The Oversight Committee is chaired by the Director of HRD and includes senior IMF officials such as the Internal Investigator, the Ethics Adviser, and a representative of the IMF’s Staff Association Committee (SAC).
The Oversight Committee meets three time a year to review a summary report of the allegations received by the Integrity Hotline. These reports are provided in a manner that does not compromise confidentiality or anonymity.
An anonymized summary report is made available annually to the IMF’s External Audit Committee.

If a report concerns the IMF’s Internal Investigator or the staff of the Office of Internal Investigations, NAVEX Global will relay such reports to responsible officials in the IMF’s Legal Department (LEG).
The Integrity Hotline is not a 911 or emergency service; contact local authorities for emergency assistance.
Scam communications claiming to be from the IMF (offering grants or payments in exchange for personal information or advance fees) should not be responded to and should be reported to local authorities.
While scam attempts may be reported through the Integrity Hotline, in most circumstances you will be advised it is a scam that should be reported to your local authorities; the IMF is not otherwise in position to investigate scam attempts or assist in recovery of lost payments.
For more information on scams: www.imf.org/external/scams.htm.

For questions, submit them through the Integrity Hotline or contact OII directly at investigations@imf.org.
For information about NAVEX Global: www.navexglobal.com.