VITARA - Reform Management Fundamentals: Setting up a Reform Program

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Canonical URL: VITARA - Reform Management Fundamentals: Setting up a Reform Program

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
Delivery Method: Online Training
Primary Language: French

Executives and senior managers in tax and revenue administrations.
Ministries dealing with the design of tax administration reform programs and reform projects.
Other tax administration staff involved in reforming:
- the business model,
- legal framework,
- IT systems,
- work processes,
- organizational structure,
- management,
- staffing and culture,
- external relationships of a revenue administration.

Helps tax administration leaders embark on a reform journey.
Explains key concepts of reform management.
Describes the process of developing a tax administration reform program.
Details key management and governance arrangements of tax administration reforms.
Covers tax administration reform project management.
Joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

Upon completion, participants should be able to:

Define key terms related to reform management.
Identify the steps involved in developing a reform program and the relationship between a tax administration’s strategic plan and reform program.
Recognize the management and governance infrastructure required to ensure reforms are delivered on time, within budget, and of acceptable quality, along with the roles and responsibilities of key players.
Understand how to prepare and execute a reform project plan, outlining the five key phases of a project.
Draft project plans and other documents.