VITARA - Reform Management Specific Topics: Managing a Reform Program

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Executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects.

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
Delivery Method: Online Training
Primary Language: Spanish
Session No.: OL 24.199
Location: Course conducted online
Date: May 1, 2024 - April 15, 2025 (50 weeks)
Deadline passed

The course introduces tools and methods in planning, monitoring and reporting tax administration reform programs.
Topics include approaches to resourcing reforms, risk management and resourcing tensions, successful change management practices, and the concept of post-implementation evaluation.
The course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

Upon completion of the course, participants should be able to:

Identify tools and methods available in the areas of reform program planning, monitoring and reporting, risk management, change control, and resolution of issues.
Apply approaches to resource the reform program with adequate funds, skilled people, information technology, and other assets.
Manage different tensions that may arise in the reform process.
Make advance preparations required for upcoming changes and the support mechanisms that need to be in place for successful change management.
Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to do it.