VITARA - Compliance Risk Management (VITARA-CRM)

Source details

Executives and senior managers in tax administrations responsible for compliance risk management.
HQ managers and staff dealing with compliance risk management.

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

The course provides fundamental knowledge on the concepts related to compliance risk management (CRM), and its elements in a tax administration.
Explains how CRM helps tax administrations achieve their core function of managing and improving taxpayer compliance.
Covers organizational, governance and management arrangements needed for effective CRM.
Addresses the importance and use of data for CRM purposes.
Reviews various processes and methods tax administrations employ to maximize taxpayer compliance.
The course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

Upon completion of the course, participants should be able to:

Define the concept of compliance risk management and its benefits for tax administrations.
Delineate the strategic role of CRM.
Outline the compliance risk management framework, its inputs and outputs.
Describe the compliance risk management process.
Determine the necessary organizational and governance arrangements.
Explain the role of senior leaders of a tax administration in compliance risk management.
Identify specific issues low-income countries need to address to begin their CRM journey.
Identify critical success factors of CRM.