VITARA - Performance Management (VITARA-PMG)

Source details

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

Executives and senior managers responsible for monitoring, measuring and improving the performance of their tax administration.
Staff involved in strategic planning, program design and evaluation, performance management implementation, or any other related fields.

Introductory course of approximately 3-6 hour-long duration.
Provides a solid understanding of the principles of performance management.
Equips participants with practical tools and techniques to manage performance effectively in tax administration.
Emphasizes the relationship between performance management and performance measurement, including how they differ and how one supports the other.
Explores organizational culture and how it can support or derail performance management.

Introduce and unravel the principles of performance management and performance measurement.
Develop appreciation for creating measurable goals and objectives.
Present both the benefits and the limitations of performance measurement.
Provide insight into organizational culture’s impact on performance management.