## Virtual : Behavioral Insights for Revenue Administration

## Source details

**Canonical URL:** [Virtual : Behavioral Insights for Revenue Administration](https://www.imf.org/en/capacity-development/training/icdtc/schedule/sa/2021/birasa21-52v)

## Other formats

- [Markdown version](/en/capacity-development/training/icdtc/schedule/sa/2021/birasa21-52v/index.md)
- [Structured JSON version](/en/capacity-development/training/icdtc/schedule/sa/2021/birasa21-52v/index.json)
- [Bundle manifest](/en/capacity-development/training/icdtc/schedule/sa/2021/birasa21-52v/bundle-manifest.json)

## Bibliographic details
- Session: SA 21.52V
- Location: New Delhi, India
- Dates: December 1-2, 2021
- Delivery method: Virtual Training
- Primary language: English

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### Target audience and qualifications
- Target Audience: Managers and senior staff responsible for developing engagement strategies for taxpayers to promote voluntary compliance with their registration, filing and payment obligations.
- Qualifications: No formal qualifications are necessary, but participants should have at least five years' experience in a tax authority.

### Invitation and logistics
- Session No.: SA 21.52 V
- Location: New Delhi, India
- Date: December 1-2, 2021
- Delivery Method: Virtual Training
- Primary Language: English

### Course description
- Goal: Equip participants with the skills necessary to apply Behavioral Insights (BI) techniques to promote taxpayer voluntary compliance, reducing compliance costs for administrations and taxpayers.
- Structure:
  - Foundational discussion on BI principles and their relevance to international good practice in tax administration.
  - Application of BI principles to promote voluntary compliance for taxpayer registration, filing, and payment collection.
  - Practical session for participants to apply BI principles and reinforce learnings.

### Areas covered
- What is the concept of Behavioral Insights?
- Why do taxpayers not behave rationally?
- What is Nudge and how to develop Nudge approaches?
- Practical international best practices for South Asia revenue administrations.

### Course objectives
- Improve participants' knowledge of BI and its principles and techniques, including the use of nudge techniques.
- Provide an opportunity to practice and reinforce learnings through application of BI techniques to examples of revenue administration, taxpayer communications, and compliance treatment activities.

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## References

- [Virtual Training](https://www.imf.org/en/capacity-development/training/icdtc/delivery-methods)
- [Core Elements of Banking Supervision (CBS)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/at/2027/cbsat27-10)
- [Advanced Government Finance Statistics (GFS-A)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/ce/2026/gfs-ace26-45)
- [Fiscal Sustainability (FS)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/ce/2026/fsce26-38)
- [Safeguards Assessments of Central Banks (SAC)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/at/2026/sacat26-30)

_Source: https://www.imf.org/en/capacity-development/training/icdtc/schedule/sa/2021/birasa21-52v_