## Collections and Arrears Management (CAM)

## Source details

**Canonical URL:** [Collections and Arrears Management (CAM)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/sa/2026/camsa26-17)

## Other formats

- [Markdown version](/en/capacity-development/training/icdtc/schedule/sa/2026/camsa26-17/index.md)
- [Structured JSON version](/en/capacity-development/training/icdtc/schedule/sa/2026/camsa26-17/index.json)
- [Bundle manifest](/en/capacity-development/training/icdtc/schedule/sa/2026/camsa26-17/bundle-manifest.json)

## Bibliographic details
- Session: SA 26.17
- Location: New Delhi, India
- Dates: April 6-10, 2026 (1 week)
- Delivery method: In-person Training
- Primary language: English
- Status: Deadline passed

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### Target audience and qualifications
- Target Audience: Managers and senior staff working in the Arrears or Debt Management areas.
- Qualifications: No formal qualifications are necessary, but participants should have at least five years' experience in tax administration.

### Course description
- A key objective of tax administration is to attain high rates of voluntary on-time payment and low incidence of tax arrears.
- Preventing arrears from occurring, and effective management and early collection of arrears when they arise, are key priorities.
- The course provides participants with exposure to the key fundamentals of efficient and effective payment systems to minimize the occurrence of arrears and effective management of arrears collection.

### Areas covered
- Legal framework for collections and arears management
- Payment Thinking: use of behavioral insights
- Understanding Arrears and their impact on revenue collections
- Smarter Debt/Arrears Collection
- Arrears Prevention and Management

### Course objectives
- Provide participants with exposure to the fundamentals of payment and collections systems to minimize the occurrence of arrears.
- Present international best practices in treating arrears, including the use of behavioral insights and emerging technologies.

### Outcomes and deliverables for participants
- Equip participants with tools to support them in management of collections and arrears.
- Each country develops a country action plan to take back to their respective countries for consideration and implementation.

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## References

- [In-person Training](https://www.imf.org/en/capacity-development/training/icdtc/delivery-methods)
- [Core Elements of Banking Supervision (CBS)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/at/2027/cbsat27-10)
- [Advanced Government Finance Statistics (GFS-A)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/ce/2026/gfs-ace26-45)
- [Fiscal Sustainability (FS)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/ce/2026/fsce26-38)
- [Safeguards Assessments of Central Banks (SAC)](https://www.imf.org/en/capacity-development/training/icdtc/schedule/at/2026/sacat26-30)

_Source: https://www.imf.org/en/capacity-development/training/icdtc/schedule/sa/2026/camsa26-17_