Training Program
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Qualifications
Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

Deadline passed
Session No.: OL 25.208
Location: Course conducted online
Date: May 1, 2025 - April 15, 2026 (50 weeks)
Delivery Method: Online Training
Primary Language: English
The module is tailored to executives and senior managers in tax administrations, and ministries dealing with strategic planning and management of a tax administration. It is also relevant for other tax administration staff who want to learn about the various strategic, functional and operational plans, strategic thinking and design or performance, risk, reform or change management of a tax administration.
This 8 hour self-paced course provides fundamental knowledge on the concepts related to strategic management of a tax administration. In addition, the course highlights the different plans tax administrations create in relation to their strategy and its implementation, before it moves on to explain the content, timeline, resources, and tasks needed to develop a plan along with the different planning phases. The module also elaborates on the common challenges and risks leaders of tax administrations face, the common mistakes made, and the international good practice to follow in the strategic management of a tax administration. This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD). This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).
By the end of this course, participants should be able to:
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