VITARA - Reform Management Specific Topics: Managing a Reform Program

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Target audience: managers, senior leaders, and executives from tax administrations in developing countries.
Qualifications: introductory level course; there are no qualification requirements.
Technical requirements: access to a computer with a reliable Internet connection and a Google Chrome web browser are essential.

Aim: give participants a good understanding of proven practices to ensure tax administration reform programs are successful.
Focus areas: planning, monitoring, and reporting tax administration reform programs.

Initiative: Virtual Training to Advance Revenue Administration (VITARA) is a joint initiative of four international organisations: the Inter-American Center of Tax Administrations (CIAT), the Intra-European Organisation of Tax Administrations (IOTA), the International Monetary Fund (IMF) and the Organisation for Economic Co-operation and Development (OECD).
Module scope:
- Introduces tools and methods in planning, monitoring and reporting tax administration reform programs.
- Covers approaches to resource reforms, managing risks and resourcing tensions.
- Presents successful change management practices.
- Explains the concept of post-implementation evaluation.
Relationship to other modules:
- Builds on a separate module, Reform Management Fundamentals: Setting Up A Reform Program, which provides grounding in what tax administration reform is, why it is important, what is involved in implementing it, and who should be involved in the reform process.