Training Program

The module is relevant for executives and senior managers dealing with Compliance Risk Management (CRM) issues in a tax administration. The module is also important for other tax administration staff involved in the implementation of tax administration's CRM policies, identification and prioritization of risks and development and oversight of treatment strategies.

This module has no educational prerequisites. It is appropriate for tax administration staff with a foundational knowledge of tax administration practices. While the primary audience includes senior and executive officials working in the CRM function, the module also supports staff who have no previous experience in CRM and wish to establish CRM practice in their organization for the first time.

This module provides fundamental knowledge on the concepts related to compliance risk management (CRM) in a tax administration. The module explains how CRM helps tax administrations achieve their core function of managing and improving taxpayer compliance. Among others, the module covers the organizational, governance and management arrangements needed for effective CRM, the importance and use of data for CRM purposes as well as the various processes and methods tax administrations employ to maximize taxpayer compliance.