VITARA - Reform Management Specific Topics: Managing a Reform Program (VITARA-RMS)

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Executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects.
Professionals engaged in organizing, managing, overseeing, and evaluating reform projects and programs.
Individuals interested in change management and communication in a tax administration.

Introduces tools and methods in planning, monitoring and reporting tax administration reform programs.
Covers approaches to resourcing reforms, risk management and resourcing tensions.
Presents successful change management practices.
Explains the concept and purpose of post-implementation evaluation.

Identify tools and methods available in the areas of reform program planning, monitoring and reporting, risk management, change control, and resolution of issues.
Apply approaches to resource the reform program with adequate funds, skilled people, information technology, and other assets.
Manage different tensions that may arise in the reform process.
Make advance preparations required for upcoming changes and the support mechanisms that need to be in place for successful change management.
Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to do it.

Self-paced delivery allowing completion of an 8 hour curriculum within a 50 week offering window (May 1, 2026 - April 15, 2027).
Practical emphasis on planning, monitoring, reporting, resourcing, risk management, change control, and post-implementation evaluation specific to tax administration reform programs.