VITARA - Reform Management Specific Topics: Managing a Reform Program
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- VITARA - Reform Management Specific Topics: Managing a Reform Program
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Bibliographic details
- Session: OL 23.172
- Location: Course conducted online
- Dates: May 1, 2023 - April 15, 2024 (50 weeks)
- Delivery method: Online Training
- Primary language: English
- Status: Deadline passed
Course logistics and access
- Session No.: OL 23.172.
- Delivery Method: Online Training.
- Location: Course conducted online.
- Date: May 1, 2023 - April 15, 2024 (50 weeks).
- Primary Language: English.
- Deadline passed.
- Qualifications: Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
- Institutional delivery: The course is a joint initiative of Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).
Target audience
- Executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects.
- Professionals engaged in organizing, managing, overseeing, and evaluating reform projects and programs.
- Professionals interested in change management and communication in a tax administration.
Course description and duration
- Format: Self-paced online course.
- Total duration: 8 hour self-paced course.
- Topics covered:
- Tools and methods in planning, monitoring and reporting tax administration reform programs.
- Approaches to resourcing reforms.
- Risk management and resourcing tensions.
- Successful change management practices.
- Concept of post-implementation evaluation.
Course objectives — competencies participants should gain
- Identify tools and methods available in the areas of:
- Reform program planning.
- Monitoring and reporting.
- Risk management.
- Change control.
- Resolution of issues.
- Apply approaches to resource the reform program with:
- Adequate funds.
- Skilled people.
- Information technology.
- Other assets.
- Manage different tensions that may arise in the reform process.
- Make advance preparations required for upcoming changes and the support mechanisms needed for successful change management.
- Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to conduct it.
References