VITARA - Performance Management (VITARA-PMG)
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- VITARA - Performance Management (VITARA-PMG)
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Bibliographic details
- Session: OL 24.193
- Location: Course conducted online
- Dates: May 1, 2024 - April 15, 2025 (50 weeks)
- Delivery method: Online Training
- Primary language: English
- Status: Deadline passed
Access and Logistics
- Session No.: OL 24.193
- Location: Course conducted online
- Date: May 1, 2024 - April 15, 2025 (50 weeks)
- Delivery Method: Online Training
- Primary Language: English
- Qualifications: Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
Target Audience
- Executives and senior managers responsible for monitoring, measuring and improving the performance of their tax administration.
- Staff involved in strategic planning, program design and evaluation, performance management implementation, or any other related fields.
Course Description
- This approximately 3-6 hour-long introductory course provides a solid understanding of the principles of performance management.
- Participants will be equipped with practical tools and techniques to help effectively manage performance in their tax administration.
Course Objectives
- Introduce and explain the concepts of performance management and performance measurement, clarifying differences and how one supports the other.
- Develop appreciation for the need to create measurable goals and objectives.
- Explain both the benefits and the limitations of performance measurement.
- Provide insight into organizational culture and how it can either support or derail performance management.
References