Managers and senior staff responsible for developing engagement strategies for taxpayers to promote voluntary compliance with their registration, filing and payment obligations.
No formal qualifications are necessary, but participants should have at least five years' experience in a tax authority.
Invitation
Session No.: SA 21.52V
Location: New Delhi, India
Date: December 1-2, 2021
Delivery Method: Virtual Training
Primary Language: English
A key aim of any modern tax administration is to attain high rates of voluntary compliance, in order to reduce the costs of compliance for both the administration and taxpayers. International good practice has seen the increasing adoption of Behavioral Insights (BI) techniques to promote cost effective voluntary compliance, with the aim of making it easier to comply and more difficult not to.
This workshop, presented remotely by the IMF South Asia Regional Training and Technical Assistance Center (SARTTAC), will take participants through a process to equip them with the skills necessary to apply BI techniques to promote taxpayer voluntary compliance. It will commence with a foundational discussion on BI principles and their relevance to international good practice in tax administration. The application of the principles in promoting voluntary compliance for the obligations of taxpayer registration, filing and payment collection will be explored, and participants will take part in a practical session designed to apply BI principles and reinforce learnings from the workshop.
Areas covered during the workshop include:
At the completion of the workshop, participants will be equipped with an understanding of the principles of BI, and how to apply them in a tax administration setting.
Upon completion of this course, participants should be able to:
English | April 6-10, 2026 | In-person Training | New Delhi, India
Apply online by March 31, 2026
English | August 13, 2025 - April 15, 2026 | Online Training | Course conducted online
Apply online by April 1, 2026
English | May 1, 2025 - April 15, 2026 | Online Training | Course conducted online
Apply online by April 1, 2026
Spanish | May 1, 2025 - April 15, 2026 | Online Training | Course conducted online
Apply online by April 1, 2026
English | May 1, 2025 - April 15, 2026 | Online Training | Course conducted online
Apply online by April 1, 2026
