Virtual : Behavioral Insights for Revenue Administration
Source details
- Canonical URL
- Virtual : Behavioral Insights for Revenue Administration
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Bibliographic details
- Session: SA 21.52V
- Location: New Delhi, India
- Dates: December 1-2, 2021
- Delivery method: Virtual Training
- Primary language: English
Target audience and qualifications
- Target Audience: Managers and senior staff responsible for developing engagement strategies for taxpayers to promote voluntary compliance with their registration, filing and payment obligations.
- Qualifications: No formal qualifications are necessary, but participants should have at least five years' experience in a tax authority.
Invitation and logistics
- Session No.: SA 21.52 V
- Location: New Delhi, India
- Date: December 1-2, 2021
- Delivery Method: Virtual Training
- Primary Language: English
Course description
- Goal: Equip participants with the skills necessary to apply Behavioral Insights (BI) techniques to promote taxpayer voluntary compliance, reducing compliance costs for administrations and taxpayers.
- Structure:
- Foundational discussion on BI principles and their relevance to international good practice in tax administration.
- Application of BI principles to promote voluntary compliance for taxpayer registration, filing, and payment collection.
- Practical session for participants to apply BI principles and reinforce learnings.
Areas covered
- What is the concept of Behavioral Insights?
- Why do taxpayers not behave rationally?
- What is Nudge and how to develop Nudge approaches?
- Practical international best practices for South Asia revenue administrations.
Course objectives
- Improve participants' knowledge of BI and its principles and techniques, including the use of nudge techniques.
- Provide an opportunity to practice and reinforce learnings through application of BI techniques to examples of revenue administration, taxpayer communications, and compliance treatment activities.
References