Technical Notes and Manuals

This technical note provides an introduction to generative artificial intelligence (GenAI) and its potential to support compliance risk analysis in tax and customs administration. Written primarily for a technical audience, it seeks to raise awareness of GenAI by explaining and demonstrating its capabilities. The note opens with a brief conceptual overview of GenAI technology. It then describes four generalized use cases where GenAI can augment the work of risk analysts. As experimental proofs of concept, a selection of worked examples is presented. Having demonstrated GenAI’s potential, the note then provides basic guidelines to help administrations that may be considering implementing the technology in an operational setting. It concludes with forward-looking statements on likely developments.