E-Commerce During COVID in Spain: One “Click” Does Not Fit All

Author/Editor:

Prachi Mishra ; Alvaro Ortiz ; Tomasa Rodrigo ; Antonio Spilimbergo ; Sirenia Vazquez

Publication Date:

May 24, 2024

Electronic Access:

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Disclaimer: IMF Working Papers describe research in progress by the author(s) and are published to elicit comments and to encourage debate. The views expressed in IMF Working Papers are those of the author(s) and do not necessarily represent the views of the IMF, its Executive Board, or IMF management.

Summary:

The share of e-commerce in total credit-card spending boomed during Covid in Spain. In particular, women, youth, and urban consumers used e-commerce proportionally more during the pandemic, especially for services. Using a unique proprietary dataset on credit card transactions, we test conjectures about consumers’ behavior (based on fear, hoarding, or learning) during Covid. Overall, e-commerce share reverted to its pre-Covid trend as the pandemic waned. However, some consumers with lower pre-Covid e-commerce usage tend to permanently use more e-commerce, supporting the conjecture of “learning by locking” for these individuals.

Series:

Working Paper No. 2024/107

Subject:

Frequency:

regular

English

Publication Date:

May 24, 2024

ISBN/ISSN:

9798400277399/1018-5941

Stock No:

WPIEA2024107

Format:

Paper

Pages:

36

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