VITARA - Reform Management Specific Topics: Managing a Reform Program

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Session No.: OL 23.104
Delivery Method: Online Training
Location: Course conducted online
Date: April 13, 2023 - April 15, 2024 (53 weeks)
Primary Language: Spanish
Enrollment status: Deadline passed
Access requirements: Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

Executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects.
Professionals engaged in organizing, managing, overseeing, and evaluating reform projects and programs.
Professionals interested in change management and communication in a tax administration.

Course length and format:
- 8 hour self-paced course.
Topics covered:
- Tools and methods in planning, monitoring and reporting tax administration reform programs.
- Approaches to resourcing reforms.
- Risk management and resourcing tensions.
- Successful change management practices.
- Concept of post-implementation evaluation.
Institutional partnership:
- Joint initiative of Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

Identify tools and methods available in the areas of:
- Reform program planning, monitoring and reporting.
- Risk management, change control, and resolution of issues.
Apply approaches to resource the reform program with:
- Adequate funds, skilled people, information technology, and other assets.
Manage different tensions that may arise in the reform process.
Make advance preparations required for upcoming changes and establish support mechanisms for successful change management.
Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to conduct it.