Judgment role
Why does AI disproportionately aid lower-skilled workers in one study and higher-skilled workers in another? What’s the difference between university debaters and call center employees? We think it relates to judgment, a key ingredient of decision-making, and prediction. The role of each is central in decision theory, a branch of applied probability theory that assigns probabilities to various outcomes (prediction) and values to their consequences (judgment).
Roldán Monés’s results suggest that the disparity between high- and low-ability debaters may be a function of judgment. He finds that the high-ability debaters, when using generative AI, scored particularly well on credibility, rhetoric, and rebuttal. They did not improve in terms of clarity. This suggests that rather than providing a script, the AI tool made suggestions, and the high-ability debaters were better able to identify those that were most promising. This concentrated rewards among high-ability debaters and amplified skill disparity.
In Brynjolfsson’s study of call center agents, by contrast, the key differentiation between high- and low-skilled workers was the ability to predict the best response to a customer. AI was as good as high-skilled agents at such prediction. The judgment involved in estimating the relative cost of different types of mistakes mattered less because this type of judgment was less scarce.
As AI prediction advances, the distribution of judgment will increasingly determine the distribution of wealth and power. Where the difference between high- and low-skilled workers is based on the prediction part of the job, AI will disproportionately benefit lower-skilled workers because AI prediction will substitute for human prediction. This will reduce productivity differences and hence income disparity between workers in this industry and, over time, will drive up wages in low-paying places, even if skills are also lower. Back-office and call center wages, for example, may increase in India relative to the US.
But where judgment defines the difference between high- and low-skilled workers, AI will disproportionately benefit those with higher skills. This will widen productivity differences and income disparity between workers in these industries. Labor could shift to places with higher wages that were previously less attractive because the return on higher-skilled workers did not justify the expense. More innovation could move to the US because a greater share of top students attend US universities, and US-based scientists lead in scientific breakthroughs, prizes, publications, and patents.
AI is advancing rapidly, but things like management practices, infrastructure, education, regulations, and customer demand change slowly, which will likely limit the short-term impact of discovering that island of geniuses. In the longer term, however, the impact on the global economy will be significant. Economic stability will hinge on how we manage the transition.
Wealth and power
The geographic distribution of high-stakes, judgment-intensive tasks will alter the distribution of income and power. Regions with more skilled workers, stronger research institutions, and advanced technological infrastructure will likely capture a disproportionate share of economic benefits.
In industries where judgment is highly valuable—such as scientific research, medical treatment, and strategic planning—AI will amplify expert productivity. It will increase these workers’ earning potential and reinforce the dominance of innovation hubs. But industries such as customer service, where predictive ability differentiates workers, may experience a shift in jobs toward lower-wage regions, which will reduce income disparity.
If AI’s impact on high-value, judgment-intensive tasks outweighs its equalizing impact on low-stakes, prediction-intensive tasks, global economic inequality will deepen. The result could be even greater concentration of wealth and influence in a few select cities or countries that attract top talent.
High-income regions with strong AI ecosystems, including parts of the United States, Europe, and Asia, may experience greater return on human capital with the requisite judgment skills. Other regions risk being left behind. The long-term consequences could include growing disparity in technological leadership, research funding, and geopolitical influence. Moreover, more sophisticated AI may redefine which forms of judgment remain scarce, further shifting the balance of power, depending on which regions adapt their workforce to emerging needs.
Policymakers can help in three important ways.
To sharpen judgment, policymakers could expand access to high-quality education and training that emphasizes complex decision-making skills, ensuring that more people in different regions develop the judgment needed to complement AI.
Policymakers could promote global talent mobility and knowledge exchange, ensuring that the judgment necessary for the best use of AI is distributed more broadly across economies rather than confined to a few dominant regions.
Finally, policymakers could create incentives to spread the ability to generate valuable AI predictions beyond traditional power centers through funding, infrastructure, and AI adoption incentives. This would shape the distribution of AI’s benefits and foster more balanced economic growth in the long run.
Measures like these will help manage the transition and maximize AI’s benefits while mitigating its risks. Computer scientists raced ahead to develop the technology, which continues to advance at a rapid pace. Now economists must catch up. We must guide policymakers with research on how best to manage the AI transition. This will increase the chances of policy steering the world toward a future of global stability and prosperity—not the alternative.
Editor’s Note (June 16, 2025): This article has been updated to remove references to “Artificial Intelligence, Scientific Discovery, and Product Innovation” by Aiden Toner-Rogers, a paper that MIT has said should be withdrawn from public discourse because it has no confidence in the research.