Training Program
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Target Audience
Executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects.
Executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects.

Apply online by April 1, 2027
Session No.: OL 26.211
Location: Course conducted online
Date: May 1, 2026 - April 15, 2027 (50 weeks)
Delivery Method: Online Training
Primary Language: Spanish
Apply NowThis module has no educational prerequisites. It is appropriate for tax administration staff with a foundational knowledge of tax administration practices. While the primary audience includes senior and executive officials working on tax administration reforms, the module also supports staff who have no previous experience in tax administration reform implementation.
This module introduces tools and methods in planning, monitoring and reporting tax administration reform programs, approaches to resourcing reforms, risk management and resourcing tensions, successful change management practices as well as the concept of post-implementation evaluation.
This module aims to give participants a good understanding of proven practices to ensure tax administration reform programs are successful. Upon completion of this module, participants should be able to:
¿ Identify tools and methods available in the areas of reform program planning, monitoring and reporting, risk management, change control, and resolution of issues.
¿ Apply approaches to resource the reform program with adequate funds, skilled people, information technology, and other assets.
¿ Manage different tensions that may arise in the reform process.
¿ Make advance preparations required for upcoming changes and the support mechanisms that need to be in place for successful change management.
¿ Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to do it.
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English | August 10-14, 2026 | In-person Training | Vienna, Austria
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English (French, Portuguese) | June 22-26, 2026 | In-person Training | Ebene, Mauritius
Apply online by May 15, 2026