Revenue Administration : Performance Measurement in Tax Administration

 
Author/Editor: William Joseph Crandall
 
Publication Date: July 29, 2010
 
Electronic Access: Free Full text (PDF file size is 122KB).
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Summary: This technical note describes measuring performance in tax administration. Performance measurement is an ongoing process of ascertaining how well, or how poorly, an organization is achieving its goals and objectives. It involves the continuous collection of data on progress made in this regard. Performance indicators, or measures, are developed as standards for assessing the extent to which these objectives are achieved. This note explains key features of performance management and performance measurement. It outlines how tax administrations can apply performance management at the strategic level. Key tasks in implementing a performance management system are also described.
 
Series: Technical Notes and Manuals No. 2010/11

 
English
Publication Date: July 29, 2010
ISBN/ISSN: 9781462316236/2075-8669 Format: Paper
Stock No: TNMEA2010011 Pages: 13
Price:
US$10.00 (Academic Rate:
US$10.00 )
 
 
English
Publication Date: July 29, 2010
ISBN/ISSN: 978-1-61635-012-3 / 2075-8669 Format: A web quality merged PDF
Stock No: TNMET2010011
Price:
Free
 
 
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