Training Program

A key aim of tax administration is to attain high rates of voluntary on-time payment and low incidence of tax arrears. However, there always needs to be a focus both on effective management of the arrears when they arise and on preventing arrears occurring in the first place. Areas covered during the workshop include:

- Smarter Debt/Arrears Collection;

- Payment Thinking;

- Accounts Receivable essentials;

- Legal Framework;

- Understanding your Arrears;

- Arrears Prevention; and

- Arrears Management.

At the completion of the workshop participants will be equipped with tools to support them in management of Collections and Arrears.