Executives and senior managers in tax administrations; tax administration operational managers and staff. Participants with limited skills in English would be preferred as they cannot take advantage from the online VITARA course.
Relevant experience in tax administration and managing taxpayer compliance is required.
Deadline passed
Session No.: JV 23.29
Location: Vienna, Austria
Date: October 16-20, 2023 (1 week)
Delivery Method: In-person Training
Primary Language: English
Interpretation Language: Russian
"Disclosure: Due to COVID 19, courses will be delivered in person, hybrid, or virtual, according to safety guidelines. As of today, this course is scheduled to be delivered in person in Vienna, but its delivery method may change. By submitting your application, you confirm your availability to participate in the course either in person or virtually. Up-to-date Covid-19 vaccination is likely to be required and related information may be requested from participants for in-person courses."
Constructed on the content of online course Compliance Risk Management (VITARA- CRM), this course expands participants' knowledge on the concepts related to compliance risk management (CRM), and its elements in a tax administration. The course explains how CRM helps tax administrations achieve their core function of managing and improving taxpayer compliance. Among others, the course covers the organizational, governance and management arrangements needed for effective CRM, the importance and use of data for CRM purposes as well as the various processes and methods tax administrations employ to maximize taxpayer compliance. Participants are encouraged to share with other course participants to share their experience in applying CRM and discuss potential implications of CRM approach to tax administration work.
By the end of this course, participants should be able to:
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