Training Program

This module aims to give participants a good understanding of proven practices to ensure tax administration reform programs are successful. Upon completion of this module, participants should be able to:
¿    Identify tools and methods available in the areas of reform program planning, monitoring and reporting, risk management, change control, and resolution of issues.
¿    Apply approaches to resource the reform program with adequate funds, skilled people, information technology, and other assets.
¿    Manage different tensions that may arise in the reform process.
¿    Make advance preparations required for upcoming changes and the support mechanisms that need to be in place for successful change management.
¿    Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to do it.