An opportunity to go digital
It is here, paradoxically, that the COVID-19 pandemic, despite all the
economic and social devastation it has caused, provides an opportunity for
African countries to innovate and go digital. African countries will have
to rebuild their economies. They should not merely repair them; they should
remake them, with digitalization leading the way.
So far, civil societies seem to be more ready than policymakers to embrace
digital technology. With no help from government, the digital technology
industry has grown in Africa—through incubators and start-ups, tech hubs
and data centers. Information and communication technology (ICT) activities
are spreading across the continent, and young Africans are responding with
digital technology to the challenges posed by COVID-19. For example, at an
ICT hub in Kenya, FabLab created Msafari, a people-tracking application
that can trace the spread of infections. A similar application, Wiqaytna6,
was developed in Morocco. In Rwanda, the government is demonstrating what
enlightened policies can achieve. The country has invested heavily in
digital infrastructure—90 percent of the country has access to broadband internet, and 75 percent
of the population has cell phones. Early in the pandemic Rwanda parlayed
that technological prowess into developing real-time digital mapping to
track the spread of COVID-19, expanded telemedicine to reduce visits to
clinics, and created chatbots to update people on the disease.
These are promising endeavors, but digitalization is not widespread in
Africa. Rwanda is the exception. Only 28 percent of Africans use the
internet, a digital divide that prevents the continent from taking full
advantage of digital technology’s ability to mitigate some of the worst
effects of the pandemic.
That slow spread of internet technology also makes it difficult for the
continent to leapfrog obstacles to sustainable development. To generate
transformative growth, digitalization cannot be left mainly to civil
society and the private sector. The socioeconomic divide in Africa feeds
the digital divide, and vice versa. Digitalization needs to be scaled up
forcefully by policymakers to unlock structural transformation.