VITARA - Reform Management Fundamentals: Setting up a Reform Program

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Canonical URL: VITARA - Reform Management Fundamentals: Setting up a Reform Program

Session No.: OL 23.102
Location: Course conducted online
Date: April 13, 2023 - April 15, 2024 (53 weeks) New dates
Delivery Method: Online Training
Primary Language: Spanish
Status: Deadline passed
Access requirements: Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
Duration: 8 hour self-paced course

Executives and senior managers in tax and revenue administrations, and ministries dealing with the design of tax administration reform programs and reform projects.
Other tax administration staff involved in reforming the business model, legal framework, IT systems, work processes, organizational structure, management, staffing and culture, and external relationships of a revenue administration.

Purpose: Helps tax administration leaders embark on a reform journey and explains key concepts of reform management, the process of developing a tax administration reform program, the key management and governance arrangements of tax administration reforms, as well as tax administration reform project management.
Partnership: Joint initiative of Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

Define key terms related to reform management.
Identify the steps involved in developing a reform program and the relationship between a tax administration’s strategic plan and reform program.
Recognize the management and governance infrastructure required to ensure reforms are delivered on time, within budget, and of acceptable quality, along with the roles and responsibilities of key players.
Understand how to prepare and execute a reform project plan, outlining the five key phases of a project.
Draft project plans and other documents.