IMF Working Papers

Inclusive GovTech: Enhancing Efficiency and Equity Through Public Service Digitalization

By Manabu Nose

October 27, 2023

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Manabu Nose. Inclusive GovTech: Enhancing Efficiency and Equity Through Public Service Digitalization, (USA: International Monetary Fund, 2023) accessed November 8, 2024

Disclaimer: IMF Working Papers describe research in progress by the author(s) and are published to elicit comments and to encourage debate. The views expressed in IMF Working Papers are those of the author(s) and do not necessarily represent the views of the IMF, its Executive Board, or IMF management.

Summary

How could the GovTech improve budget processes and execution efficiency? Could the GovTech strengthen redistributive function of public expenditure? Based on an event-study method, this paper finds that the introduction of digital budget payments and e-procurement could significantly enhance budget transparency and help expand the coverage of social assistance to reach the most vulnerable population. Exploiting staggered adoption of digital budget payments, a synthetic control regression identifies meaningful increase in pre-tax income shares among the bottom 50th percentile and female workers, especially for emerging market and developing countries, with effects materializing gradually over 10-year period. The paper delves into the potential mechanism driving these equity benefits, highlighting the reduction in business informality as a primary channel. However, the paper emphasizes that the mere adoption of GovTech strategies or digital technologies is insufficient to unlock its full potential. The outcomes are intricately linked to supporting policies, regulations, organizational and system integration, and robust digital connectivity. The paper underscores that inter-agency coordination facilitated by a dedicated GovTech institution emerges as a critical factor for reaping both efficiency and equity gains from GovTech initiatives.

Subject: Budget planning and preparation, Digital financial services, Digitalization, Income, National accounts, Public financial management (PFM), Technology

Keywords: Asia and Pacific, Budget payment, Budget planning and preparation, Budget transparency, Coordination in organizations, Digital financial services, Digitalization, Expenditure efficiency, GovTech, GovTech adoption, GovTech maturity, Inclusion, Inclusive GovTech, Income, Middle East and Central Asia, Staggered technology adoption, Sub-Saharan Africa, Synthetic control, Western Hemisphere

Publication Details

  • Pages:

    49

  • Volume:

    ---

  • DOI:

    ---

  • Issue:

    ---

  • Series:

    Working Paper No. 2023/226

  • Stock No:

    WPIEA2023226

  • ISBN:

    9798400258626

  • ISSN:

    1018-5941