Ghana: Digital transformation
How do you tax a person you have no record of? Or a property you never knew existed? In Ghana, the government is using digitalization to overcome these challenges and grow its revenue and economy.
The West African country is working to consolidate a database of taxpayers, establish a digital address system, and harness a burgeoning mobile money system. The goal: increase tax revenue, improve transparency, and ensure compliance.
“It is possible to be born in Ghana, to live a full life, to die and be buried, and there will be no trace of you on any documentation,” Vice President Mahamudu Bawumia said in a recent speech.
One of the main pillars of Ghana’s initiative is simple—establish a reliable record of its population of roughly 31 million. Through its Ghana Card initiative, the government has so far been able to enroll 15.5 million people with the goal of covering most of its adult population by the end of this year.
Behind every card is a unique national identification number, biometrically enabled through fingerprints, that will be the entry point for everything, including filing taxes, opening a bank account, registering a SIM card, obtaining a driver’s license, or renewing a passport.
Most important, the identification number doubles as a tax ID, allowing the government to widen the tax net among economically active adults. This is critical in a country where the revenue-to-GDP ratio has lagged others in the region.
The more numbers that are issued, the wider the tax net grows. Under the old system of tax identification numbers, only 3 million had been registered, said Maxwell Opoku-Afari, first deputy governor of the Bank of Ghana, the country’s central bank.
The same effort has gone into documenting properties in a new national digital address database. Using GPS, Ghana’s Land Use and Special Planning Authority has identified 7.5 million properties that can now be added to tax rolls.
The Ghana Revenue Authority is bolstering collection of taxes and fees by conditioning renewal of driver’s licenses and professional licenses on tax payment. A new government portal, Ghana.gov.gh, provides a one-stop shop for a range of government services that can be handled online and can prevent losses to corruption. Ghana’s Revenue Assurance and Compliance Unit is also stepping up audits of large companies, especially those involved in the country’s sizable mining and resource extraction industry.
The electronic collection of fees and taxes and other tax measures introduced in the 2022 budget should help the country significantly increase its tax-to-GDP ratio, which is currently 12 percent, to about 16 percent at the end of 2022, said Opoku-Afari, who also sits on the board of the Ghana Revenue Authority.
“We are coming at it from all fronts—digitalization, compliance, enforcement, and cleaning up loopholes—to be able to raise our tax-to-GDP ratio over the medium term to a 20 percent target,” he said.
This comprehensive digitalization initiative is bringing progress, albeit gradual, in revenue collection. Any future success, however, could get a boost from the country’s robust and unique mobile money system.
Ghana has one of the most active and fastest-growing mobile money markets on the continent. It was also the first country to create a system that is completely interoperable between the country’s three mobile networks and with bank accounts. For example, a person using a mobile money account provided by mobile phone service MTN can make a payment to someone who uses Vodafone. Funds can also be transferred from a mobile wallet to a traditional bank account.
Unlike in other mobile money systems, the Bank of Ghana oversees all transactions through its subsidiary, Ghana Interbank Payment and Settlement Systems. There are roughly 19 million active mobile money accounts.
This system forms another pillar of the government’s digitalization agenda. It has also introduced a powerful tool of financial inclusion the government is seeking to leverage.
As part of the 2022 budget, Ghanaian legislators are considering a so-called e-levy on electronic transactions, which would apply to mobile money payments, bank transfers, and merchant payments. The 1.75 percent tax would apply to transactions beyond the first 100 Ghanaian cedis ($16) a day and provide a new source of revenue.