Training Program

Executives and senior managers in tax administrations responsible for organizational design and operation including organizing people, processes, and work in a tax administration.

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

Upon completion of this course, participants should be able to:

• Define the concept of organizational design and explain why it is important.
• Identify the main organizational models used in the design of tax administrations and explain the advantages and disadvantages of the different models.
• Compare the roles of Headquarters and Field Operations in a tax administration's organizational structure.
• Describe the importance of special units and functions within a tax administration's organizational structure.
• Better understand how tax administration organizational models can be adapted to accommodate new responsibilities and roles. 
• Identify critical elements and dependencies in tax administrative organizational design.