VITARA - Performance Management (VITARA-PMG)
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- VITARA - Performance Management (VITARA-PMG)
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Bibliographic details
- Session: OL 24.105
- Location: Course conducted online
- Dates: January 1, 2024 - April 15, 2024 (15 weeks)
- Delivery method: Online Training
- Primary language: English
- Status: Deadline passed
Logistics & Access Requirements
- Session No.: OL 24.105
- Location: Course conducted online
- Date: January 1, 2024 - April 15, 2024 (15 weeks)
- Delivery Method: Online Training
- Primary Language: English
- Qualifications: Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
- Enrollment status: Deadline passed
Target Audience
- Executives and senior managers responsible for monitoring, measuring and improving the performance of their tax administration.
- Staff involved in strategic planning, program design and evaluation, performance management implementation, or any other related fields.
Course Description & Duration
- Format: Approximately 3-6 hour-long introductory course.
- Focus: Provides a solid understanding of the principles of performance management and equips participants with practical tools and techniques to help effectively manage performance in tax administration.
- Emphasis: Distinguishing between performance management and performance measurement and showing how one supports the other.
Course Objectives
- Introduce and unravel the mysteries of performance management and performance measurement.
- Demonstrate how performance management and performance measurement differ and how they interrelate.
- Develop an appreciation of why measurable goals and objectives are needed.
- Present both the benefits and the limitations of performance measurement.
- Provide insight into organizational culture and how it can either support or derail performance management.
References