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VITARA - Reform Management Specific Topics: Managing a Reform Program (VITARA-RMS)

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Session No.: OL 22.195

Location: Course conducted online

Date: September 1, 2022 - December 31, 2022 (17 weeks)

Delivery Method: Online Training

Primary Language: English

    Target Audience

    Executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects.
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    Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
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    Course Description

    This course introduces tools and methods in planning, monitoring and reporting tax administration reform programs, approaches to resourcing reforms, risk management and resourcing tensions, successful change management practices as well as the concept of post-implementation evaluation.  This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).
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    Course Objectives

    This course aims to give you a good understanding of proven practices to ensure tax administration reform programs are successful.  Upon completion of this course, participants should be able to:   Identify tools and methods available in the areas of reform program planning, monitoring and reporting, risk management, change control, and resolution of issues.   Apply approaches to resource the reform program with adequate funds, skilled people, information technology, and other assets.   Manage different tensions that may arise in the reform process.   Make advance preparations required for upcoming changes and the support mechanisms that need to be in place for successful change management.  Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to do it.
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