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VITARA - Compliance Risk Management (VITARA-CRM)

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Session No.: OL 23.203

Location: Course conducted online

Date: May 1, 2023 - April 15, 2024 (50 weeks)

Delivery Method: Online Training

Primary Language: English

    Target Audience

    The module is relevant for executives and senior managers dealing with Compliance Risk Management (CRM) issues in a tax administration. The module is also important for other tax administration staff involved in the implementation of tax administration’s CRM policies, identification and prioritization of risks and development and oversight of treatment strategies. 

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    Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

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    Course Description

    This self-paced course provides fundamental knowledge on modern Compliance Risk Management (CRM) good practices. The strategic goal of CRM is to steadily increase the level of voluntary compliance over time by identifying and prioritizing risks and implementing treatments to address the risks. In this module, you will learn how adopting a systematic approach to CRM supports tax administrations to deliver this core function and achieve their overall goals successfully. 

    This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD). 

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    Course Objectives

    Upon completion of this course, participants should be able to:

    • Define the concept of compliance risk management and its benefits for tax administrations.  
    • Delineate the strategic role of CRM.
    • Outline the compliance risk management framework, its inputs and outputs.
    • Describe the compliance risk management process. 
    • Determine the necessary organizational and governance arrangements. 
    • Explain the role of senior leaders of a tax administration in compliance risk management. 
    • Identify specific issues low-income countries need to address to begin their CRM journey.
    • Identify critical success factors of CRM.
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